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Futon Company
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What our customers are saying
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
Muswell Hill branch - very efficient and friendly. I needed new covers for my sofa bed and was able to ring up and order, and they arrived a few days later as promised. The covers have completely transformed the sofa and I’m very pleased. Thank you
21 August 2025
Items ordered were delivered to store for collection on time and the items were easy to build and looked great and exactly as online! Very happy with the purchase they look stunning as narrow bed side tables to fit a small gap which is very hard to find
19 August 2025
Really great individual service. Good communication. Delivery was coordinated well. The quality and design of the oak bed we ordered is unmatched. I love it so much and it will last me a lifetime. The Futon Company is truly unique and perfect for me.
17 August 2025
The quality and choice of colour for a new futon cover made for a comforting feel. I bought the futon many years ago and had made my own cover due to a lack of funds. However, this cover was so amazing, I wished I had bought one in the first place. Not only that, but after so many years of good use of...
17 August 2025
I recently purchased two nap beds, a set of cushions, a side table, and a throw from Futon Furniture in Kingston — and every single item is absolutely beautiful. The nap beds are stylish and comfortable, the cushions and throw add the perfect finishing touch, and the side table is both practical and...
17 August 2025
Riikka was very helpful.and informative in the East Sheen store and instilled confidence in the Trundle bed and futon sets we bought. Follow up process was smooth and quick, and the two man delivery team were also exceptionally efficient.
Excellent all round service.
13 August 2025
My futon was delivered to the store on time. Staff were polite, professional and helpful when I arrived to collect and the futon was easy to build, looks good and is comfortable
9 August 2025
Good price on demonstrator item in shop which was in good condition and had top spec mattress . Staff were very helpful, pleasant and kept us fully informed.
31 July 2025
Items delivered quickly, able to change to a more suitable day. Items are fantastic quality but very reasonably priced. They have finished off our spare room perfectly.
17 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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