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Futon Company
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Excellent
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What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Great bed frame for a great price. Really stable and good quality frame and boards. Delivered to the store and the staff very kindly helped me put the boxes in my car.
24 September 2025
Well over the years I've made several purchases at the Futon Company in Guildford both large and small. I have always found Rosie and Karen so pleasant and helpful and they really know their stock and are able to give excellent advice. I certainly recommend checking out the shop for quality pieces that...
21 September 2025
I want to take a moment to give Danny the recognition he truly deserves after his incredible work assembling my furniture. Not only is he incredibly efficient and thorough in his work, his positive, bubbly personality really set the tone for the entire experience. He is not only skilled, but his positive,...
19 September 2025
Came into the store for the third time as I noticed The Manager in the window. Found myself buying more lovely bits and there’s an incredible day bed I’ve got my on. Lovely store & lovely staff
13 September 2025
Love this shop in Solihull it’s a hidden gem around the corner from the main shopping centre. Always great prices and lovely simple elegant furniture.
6 September 2025
Beautifully made furniture items at reasonable prices. Easy to order. Fast despatch. Have used the company before & i often check out the website for inspiration or offers. Bought oak desk & ladder unit for home office & ladder unit, floating shelves for summerhouse.
17 August 2025
Initially a small piece of wood arrived broken. Having phoned the company when we unpacked our purchase they responded immediately. A replacement arrived within 2 days…. Amazing & customer service so helpful.
The wardrobe went together like a dream unlike any other self build furniture I have had....
17 August 2025
The futon shop was small but well laid out. Very friendly and helpful staff. Information, delivery change of fabric and extras all explained clearly and honestly. Information regarding delivery, collection and packaging, again, useful and over and above details normally given. Delivery to shop on time...
13 August 2025
Riikka was very helpful.and informative in the East Sheen store and instilled confidence in the Trundle bed and futon sets we bought. Follow up process was smooth and quick, and the two man delivery team were also exceptionally efficient.
Excellent all round service.
13 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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