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Futon Company
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Excellent
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What our customers are saying
Excellent packaging keeping bed components safe. All the screws and plugs were accounted for .Visual instructions easily follow able. Less than an afternoon to construct.
Delivery people were pleasant, quick and amenable. A brilliant purchase all round !!
13 April 2026
Lovely piece of furniture and we were kept informed to enable collection. Assembly was reasonably straightforward. Would like to have had deeper drawers.
11 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
Lovely furniture, I’m so pleased with my futon - simple assembly and seems great quality + so comfy!
Rosie was also very helpful in the Guildford shop :)
1 April 2026
What fine experience to deal with the Futon complex from start to finish: it was easy… to find what I needed on the easy-to-navigate website…to place the order…to keep track of the delivery. The products are excellent quality and easy to assemble. Would I order again? Absolutely definitely yes....
30 March 2026
Great communication and item is exactly as described. Very well packaged and extremely good quality. Needed 2 people to assemble but absolutely loving my futon.
28 March 2026
I'm really pleased with my mirror. I was surprised by how many lovely home items were in the shop. The staff were really helpful and organised a speedy home delivery for me
19 March 2026
I was unable to collect my goods for some time due to health reasons when I contacted the shop to to explain this the staff were very understanding
19 March 2026
Helpful friendly service in the shop, prompt delivery, and a lovely product that I'm really pleased with. Quite easy to assemble the coat rack, and it looks really nice. The nest of triangular tables are already in use - they take up so little space and they're really handy for having a cup of tea and...
18 March 2026
Really good quality, well made furniture.
Purchased in-store in Exeter and arranged later delivery, which was really helpful.
Highly recommend the Futon Company ????
15 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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