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Futon Company
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What our customers are saying
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
Good price on demonstrator item in shop which was in good condition and had top spec mattress . Staff were very helpful, pleasant and kept us fully informed.
31 July 2025
I recently purchased a narrow ladder shelf from Futon Company and I couldn't be happier. The ordering process online was straightforward, and the collection was quick and easy. The product itself is fantastic quality, the instructions were clear, and it was easy to assemble. I'll definitely be a returning...
30 July 2025
Bookcase is the perfect size. Smart. Easy to assemble. Excellent delivery times. Not the first time we’ve used the Futon Company. It really dues what it does so well, subtle variations on key items.
29 July 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
The order arrived on time, well packaged. I am very pleased with the bathroom box stand although I use for my hobbies- art work and sewing. It’s sturdy and looks very nice. I’m well pleased with my purchase.
23 July 2025
Mirage king size bed frame is excellent quality.
Assembly was easy because all parts of the frame and all supporting struts were strong and so perfectly aligned.
We were able to purchase the bed frame while on a discounted offer.
Deep Sleep reversible mattress might seem quite expensive but it is...
15 July 2025
Great quality product (2 Seater Sofa Bed) and exactly what we wanted having researched alternatives.
Very helpful staff in reviewing configuration options (appreciated the flexibility) and a well stocked showroom to help visualise. Ordering and delivery all very smooth. Delighted all round.
12 July 2025
Great customer service,product arrived on time,good communication about delivery.Everything fitted together well,clear instructions.Lovely solid wood,no MDF or Chipboard.Looks great,quality product.Very happy,thanks.
9 July 2025
Easy to order instore, and collected after email confirming item was at the store. Bought to go alongside existing short folio shelving. I do like having the store in town for browsing and always find the staff there to be most helpful.
2 July 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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