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Futon Company
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Excellent
Most Popular
What our customers are saying
We ordered a Futon 5 shelf ladder stand after seeing our daughter’s. It is well made and finished and puts together easily. All the tools needed are included. It did take a while to arrive but we were told that on the online order form so we can’t mark it down for that - in fact it arrived before...
3 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
Nicola was helpful, as ever, telling us about various pieces of furniture. We bought an ex-display Hannei (?) open wardrobe which Nicola kindly dismantled and securely packed for us, which made transporting it home much easier.
A great experience at The Futon Company, as usual.
24 March 2026
I ordered it quite late one evening and it arrived the next day. Fabulous service, the driver even helped me up the stairs with it. I had a futon from you previously and was worried that a new one would be too much of a change. How wrong I was, I’ve slept like a child ever since it arrived.
23 March 2026
really like the furniture they sell. My dog wrecked one of the chair cushions. I emailed futon and was able to order replacements. Great customer service that makes me consider getting more futon stuff.
21 March 2026
Great service in the Kingston shop. Table and chairs were delivered on time and at a very reasonable cost. My daughter is really pleased with her new table.
20 March 2026
Great service in the Finchley store. This included advice on assembly and delivery options. They even followed up on the day of the delivery to ensure I was confident and happy with assembly instructions…
20 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
Went into the Futon shop in York whilst on a short break. Saw the item we wanted but because of its weight and size we had it delivered to our home address. The shop assistant was very helpful and arranged everything for us. The item was delivered on time a few days later. Very pleased with what we purchased...
11 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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