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Futon Company
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What our customers are saying
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
The product was exactly as described. The quality was really good and assembly instructions were clear. Only issue was that the top and bottom sections of the cabinet that I had ordered had the incorrect numbering so I had to take apart and re do. I am very pleased with the small shelf unit and the narrow...
18 April 2025
After much searching for a table to fit our kitchen that also expands we chose the Delta table with 4 Oak Pass chairs. It took quite a while to assemble everything and needs 2 people as table is solid and heavy. But once ready it is a joy, looks so stylish, excellent quality and seats 4 people easily,...
15 April 2025
Great customer service at the Sheffield store and online, delivery communication also very good. The bed is really nice and looks fab in the space. We added the long bolster, which looks great, but bought in store so we could see the colours better.
13 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
I have always been a fan of this company I have one of there three and a half seaters bed setees , about 13 years old as strong as it was when we bought , but scratched on the arms from the dogs, I like now they how a great range of covers, cushions on in a great range of colours extremely well made,...
29 March 2025
We purchased an Oak Vienna Futon with accessories from the Solihull Branch, and can honestly say we had the best help and guidance from Tes. The futon arrived within the time quoted and we are thrilled with it. We had a slight issue with one of the oak sides, but Tes and her team swiftly sorted this...
26 March 2025
I ordered one smallish bedside 9 (or other) table. It arrived on time with all the necessary bits an pieces, screws, allen key etc. The instructions were clear. Once it was together I was very pleased with it. It is well made and well finished. It is (as described) real wood and looks like wood and not...
21 March 2025
Really great furniture, excellent quality, and well packed for transport.
Small improvement: being able to chose the delivery date would be real helpful for furniture.
5 March 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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