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Futon Company
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Excellent
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What our customers are saying
Well made products - have just purchased two Futon Sofa Beds which are so sturdy and comfortable. 30 years ago I purchased a simple Double Futon and pine frame - a sofa bed - the futon was made specifically with more wool than cotton filling as am in a coastal environment with salty atmosphere - all...
13 April 2026
Hello, I was welcomed by staff at the Edinburgh store who gave me exceptional professional advice from looking after furniture, adjustments and colour schemes. These bright staff members do know a thing or two and are happy to help you decide. The new layout of the shop is well thought out. Many thanks...
13 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
We were served by Santiago who was very helpful and gave us good guidance when we were choosing our shelves.
The shelves were easy to assemble and we are pleased with the look they have created.
The delivery was very efficient and they arrived on the date and time specified.
8 April 2026
We ordered a Futon 5 shelf ladder stand after seeing our daughter’s. It is well made and finished and puts together easily. All the tools needed are included. It did take a while to arrive but we were told that on the online order form so we can’t mark it down for that - in fact it arrived before...
3 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
We have guest staying over who frequently have laptops with them. Our guest room is too small to contain an ordinary desk, so the drop-leaf console has turned out to be an excellent solution. I’m delighted with it.
1 April 2026
Staff were really friendly and approachable. We were given helpful advice about Futon mattresses and cover fabric choices. Staff product knowledge was excellent. We felt staff went out of their way to ensure we were able to receive products at the earliest opportunity. Great experience overall. Could...
21 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Mohammed provided exceptional customer service. He was so friendly, genuine and kind and offered it straight from the heart. His colleagues were wonderful too. My husband and I really enjoyed our time there.
16 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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