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Futon Company
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Excellent
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What our customers are saying
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
The Lofa Sofa futon was delivered very fast and with care. The item is exactly as described, made of very good materials and super practical. It is also very comfortable to sleep or sit on, depending how you use it. I love the fact that it has got straps to hold it together when not in use, it holds...
22 August 2025
Muswell Hill branch - very efficient and friendly. I needed new covers for my sofa bed and was able to ring up and order, and they arrived a few days later as promised. The covers have completely transformed the sofa and I’m very pleased. Thank you
21 August 2025
Items came in excellent condition. Everything was easy to put together. Came on time and the delivery staff were lovely. 10/10 would recommend Futon Company.
17 August 2025
The quality and choice of colour for a new futon cover made for a comforting feel. I bought the futon many years ago and had made my own cover due to a lack of funds. However, this cover was so amazing, I wished I had bought one in the first place. Not only that, but after so many years of good use of...
17 August 2025
Really great individual service. Good communication. Delivery was coordinated well. The quality and design of the oak bed we ordered is unmatched. I love it so much and it will last me a lifetime. The Futon Company is truly unique and perfect for me.
17 August 2025
We ordered our futon in store and the salespeople were very helpful. The order arrived 5 days later as they promised. All very easy and product seems ideal for our needs.
31 July 2025
Items delivered quickly, able to change to a more suitable day. Items are fantastic quality but very reasonably priced. They have finished off our spare room perfectly.
17 July 2025
The whole process of shopping with Futon was really enjoyable. I first browsed their Bristol store on Park Street which is one of my favourite shops, and I felt very welcome in there because of the friendly staff. The items I wanted weren't in stock in the store but the worker kindly offered to place...
7 July 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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