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Futon Company
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Excellent
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What our customers are saying
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
The products are very well made and stylish. They were both also very easy to assemble.
A good level of information was provided by the Futon Company and the Courier as to when the delivery was to take place. The products were delivered within the specified delivery window, and the courier was friendly...
25 April 2025
It’s great to be able to see the range of furniture that futon offer in actual shops. Love the simple designs and functionality of the range. Well made. Useful pieces at very affordable prices. Very happy with the floating bedside boxes, picture sleeves and mirror. I will certainly buy more from futon....
19 April 2025
Very helpful both in the Bristol store and also ordering online. Great customer service too as one small item was damaged and it was really quick and easy to call up and get a replacement sent. Love the products, and am very happy with the look and quality of everything I bought.
18 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
Staff were really helpful. The futon soda beds are comfortable as sofas, haven’t tried sleeping on them yet but the mattress seems good quality and they are certainly big enough and sturdy enough to sleep on. Delivery was flexible and the heavy packages were carried upstairs for us.
18 April 2025
From ordering through to assembly the experience was good. We collected a double sofa bed from the Plymouth store. The person managing the store helped us load the 40kg box into our camper. Assembled about a week later - the assembly diagram could be improved to provide greater clarity. A diagram for...
17 April 2025
The boxed stacker unit is excellent, fits perfectly into the space I wanted it for and the quality of the product is very very good and at a good price!
17 April 2025
Great customer service at the Sheffield store and online, delivery communication also very good. The bed is really nice and looks fab in the space. We added the long bolster, which looks great, but bought in store so we could see the colours better.
13 April 2025
I really liked the simplicity of the design. The box is well made and looks good. The communication as to delivery was good too. I am very happy with it.
3 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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