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Futon Company
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Excellent
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
Helpful and polite staff members, especially Adam. High quality, innovative, unique and stylish products.
Easy to put together with clear instructions.
Thank you Team Futon Company x
1 December 2025
The staff at the Guildford shop went above and beyond to find me what I needed. Much better than an online experience.
I really like the range of products they have and could have dropped a bomb in there, but just kept o my needs. Good quality products, Great designs, a bit different than the big flat...
29 November 2025
I have to say the quality of the items that I have purchased from The Futon Company have been outstanding. I bought one of the oak switch sofa beds, and under-bed drawer, and then decided to buy a separate cover for the bed. Then I took a fancy to their oak vodka table and vino table. Each time I rang...
20 November 2025
Had a problem with Futon, popped into store, sent some Photos replacement authorised very quickly.
Replacement arrived within a few days.
The team at York were brilliant as they always are.
19 November 2025
Great delivery. Great furniture. A bit tricky to put together. Needed 100% attention and tools not included in the packet. Instructions not as clear as those from Ikea. But products once assembled are sturdy and beautiful.
16 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
The staff who delivered the futon and assembled it was very efficient and involved me in the process of converting it from sofa to bed ensuring I understood the correct procedure
9 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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