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Futon Company
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What our customers are saying
I bought a sofa bed from the Futon Company. It’s beautiful, solid and well made, good quality materials, comfortable, reasonable value for money. The shop staff were very helpful when I was choosing which design to buy. I delayed delivery because my floor sanding was delayed, and Futon Company kindly...
27 April 2025
Have the sofa bed set up for about 1.5 weeks now, so far I'm happy. Quality is good so far, real wood.
Only when I assembled it by myself, I found it a bit hard, I was about to give up cos the fishbones were so difficult to put together. Then I tried again and did it! Instruction pictures were not toooo...
18 April 2025
Brilliant service at St Giles St Norwich branch of Futon.
Always very helpful and friendly.
Great choice of beautifully designed well made products.
Good sale prices.
15 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Attractive and well made products at an excellent price. We have used the futon company desk accessories in our new office. We have gone for mostly reclaimed or natural materials in the refurb and the Futon Company desk accessories look great with our natural cork and oak strip wall panels. All arrived...
10 April 2025
Ordered online for pick up at Leeds store. Very easy to park in front of the shop for 20 mins pick up. Helpful staff carried purchase to car. Easy assembly of unit. Delighted with unit.Thank you
8 April 2025
The service at the futon company was great.
In the delivery process one of the item was missing. When I required about it the staff was so good that they dispatched the item without any problems.
Absolutely fantastic
28 March 2025
Love my purchase. Also there was a delay in the delivery. But when I called they sorted it out immediately and went beyond to deliver it to me quickly
28 March 2025
Very, very helpful lady in Chiswick shop. Delivery went smoothly. Table went together very easily and looks great. Ladder desk is still in the box waiting for a man to come.
26 March 2025
Great customer service
Bought the trundle bed in February and couple of niggles were resolved by Prisca in customer support with great patience - she is a really good ambassador for the company. I am very pleased with the trundle bed: it is perfect for our extremely small spare room for 2 of the grandchildren...
9 February 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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