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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
We were served by Santiago who was very helpful and gave us good guidance when we were choosing our shelves.
The shelves were easy to assemble and we are pleased with the look they have created.
The delivery was very efficient and they arrived on the date and time specified.
8 April 2026
We were kept fully informed regarding delivery, when and how the delivery would happen, and all happened smoothly.
The delivery guys were great.
And my Futon is fantastic great company.
One happy customer.
4 April 2026
First time using the company and very impressed. Purchased a roll up futon mattress for my grandsons when they come to have a sleepover. The design is brilliant as it rolls up for easy storage and has a carry handle. It's also very comfy. The item arrived very quickly too.
1 April 2026
Our cabinet arrived in shop on the correct date and was ready for collection. Assembly instructions were clear and although it took a good couple of hours to assemble, we now have a lovely cabinet. Very pleased with it.
26 March 2026
I ordered it quite late one evening and it arrived the next day. Fabulous service, the driver even helped me up the stairs with it. I had a futon from you previously and was worried that a new one would be too much of a change. How wrong I was, I’ve slept like a child ever since it arrived.
23 March 2026
really like the furniture they sell. My dog wrecked one of the chair cushions. I emailed futon and was able to order replacements. Great customer service that makes me consider getting more futon stuff.
21 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Went into the Futon shop in York whilst on a short break. Saw the item we wanted but because of its weight and size we had it delivered to our home address. The shop assistant was very helpful and arranged everything for us. The item was delivered on time a few days later. Very pleased with what we purchased...
11 March 2026
Item delivered within timescale. Unfortunately there were chips on some of the parts. Contacted Futon and they replied immediately advising they would send replacement parts. Futon now assembled and very happy with this and customer service
22 February 2026
This was our first time of Futon. We bought a bed frame here, and my husband and I were very pleased with it! The quality was excellent. It’s getting harder to find the product with reasonable price and with good quality. But Futon makes it happen!
16 October 2025
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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