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Futon Company
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What our customers are saying
I’ve purchased a number of items from the Futon Shop over the years and the quality has always been great. They offer a number of innovative storage solutions
17 April 2025
The boxed stacker unit is excellent, fits perfectly into the space I wanted it for and the quality of the product is very very good and at a good price!
17 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Great customer service at the Sheffield store and online, delivery communication also very good. The bed is really nice and looks fab in the space. We added the long bolster, which looks great, but bought in store so we could see the colours better.
13 April 2025
Good value and quality product. Easy to order online and collect in store. Store staff very helpful. Installation a little fiddly but overall no issues. Very comfy sofa.
2 April 2025
I have always been a fan of this company I have one of there three and a half seaters bed setees , about 13 years old as strong as it was when we bought , but scratched on the arms from the dogs, I like now they how a great range of covers, cushions on in a great range of colours extremely well made,...
29 March 2025
Beautiful with great quality and nice design.
Delivery could be improved though, as they don't give advanced notice of when it will happen other than 24 hours before and within an 8-hour slot.
28 March 2025
Lorna in the Chiswick branch is an amazing saleswoman - couldn't have been more patient and helpful. We love our futon. The construction is solid and excellent quality and looks so smart in our small room.
I'd highly recommend Futon Company :)
28 March 2025
Very pleasantly surprised by the service after boycotting the store for the best part of 20 years after having some poor customer service and an email from the ceo calling me a liar. Shame really as I think I’d have had a house full of their stuff. Still water under the bridge and nice staff now working...
26 March 2025
I was in need of a futon to cover as temporary sofa now and for a guest bed in the future. I had to delay the delivery after the purchase until I'd moved house and Futon Company advised on the best way to do this. Overall very happy with the service and the product. Just be warned that an electronic...
4 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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