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Futon Company
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Excellent
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What our customers are saying
Super products and very friendly staff at Swiss Cottage with convenient pick up options for cars at back of store. Thanks so much for helping and making my shopping experience memorable and positive.
3 June 2026
Went to the Finchley road store: The staff were great, very helpful in showing me the way to the loading bay out back and loading my car up, the furniture is great, I love my new bed, the price is great. Literally no complaints I love it
28 May 2026
Always dazzled by the quality and elegance of Futon company furniture. Hard to look anywhere else now that I know they're there! Easy to assemble, hard wearing, thoughtfully made and beautiful with excellent service and delivery.
26 May 2026
The staff in store were friendly, informative and willing to go that extra mile.... the delivery was hassle free and the product I ordered is gorgeous.
26 May 2026
I bought an outdoor day bed for our garden in the sale. The staff in the Cambridge shop were really helpful and friendly.
The wooden bench part is really sturdy and the foam cushion is soooo comfy and thick. I honestly wish I’d bought it last summer.
The only tricky bit was putting it together on...
25 May 2026
Staff members in Leeds are all very helpful. We called in Leeds branch, last weekend. We were assisted by Chelz, who has excellent customer service skills. We were also very impressed with the layout of the store and Quality of product range. We bought two storage boxes, this time. Can recommend this...
2 May 2026
Ordered online. Prompt responses.
Updated delivery information. Kept in the picture. Polite driver.
Looks good. Perfectly adequate for what we need. Value for money.
29 April 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Second futon I bought from the shop. Best investment ever. When this new one ends up worn out , I’ll come to get my third one. It’s the most comfortable bed I’ve ever tried.
23 April 2026
All very straightforward. Placed an order online with a request to collect in person from my local shop, then a matter of waiting for the confirmation that the order was ready.
16 April 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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