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Futon Company
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Excellent
Most Popular
What our customers are saying
We love the sofa, it was fun putting it together. Good simple clear instructions which were definitely helped by the staff member running through the instructions in store. He highlighted the potential mistakes that may have happened!
10 September 2025
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
We paid a visit to the Sheffield store , very surprised by how much you have we knew that you did not have the stool we were after at Sheffield but we wanted a look at what else after spending over £200 on other items , we also placed the order for the stool for it to be delivered which arrived in a...
30 August 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
Really great individual service. Good communication. Delivery was coordinated well. The quality and design of the oak bed we ordered is unmatched. I love it so much and it will last me a lifetime. The Futon Company is truly unique and perfect for me.
17 August 2025
I recently purchased two nap beds, a set of cushions, a side table, and a throw from Futon Furniture in Kingston — and every single item is absolutely beautiful. The nap beds are stylish and comfortable, the cushions and throw add the perfect finishing touch, and the side table is both practical and...
17 August 2025
Abby was amazing!! Great service..so helpful. Took her time and was professional and polite. Remembered me and my dogs name when we came back!!
Couldn't recommend high enough for a local friendly shopping experience!!
Many thanks
Rhona and Murphy.
15 August 2025
The futon shop was small but well laid out. Very friendly and helpful staff. Information, delivery change of fabric and extras all explained clearly and honestly. Information regarding delivery, collection and packaging, again, useful and over and above details normally given. Delivery to shop on time...
13 August 2025
Went into the store jn Oxford and was served by a very charming store manager . She was patient and friendly explained the different models and fabrics and options.
We ordered online as we couldn’t go back to the store. The range and variety available is great and the furniture is top quality !
13 August 2025
Love the product we bought. The person at the shop was really helpful and made sure we were able to fit everything in and confirmed we had everything. Wasn't too hard to put together. I did it on my own, probably would have been quicker with someone else.
4 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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