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Futon Company
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Excellent
Most Popular
What our customers are saying
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
Service in the store was helpful in making choices and followed up with making the order for me before the sale finished. The items arrives when promised and are well put together for self assembly. Instructions were adequate although not all parts were labelled which did matter for a leaning shelf that...
13 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
A clear website with full product details, easy to order and quick delivery. The product( narrow bedside table) is fine, easy to put together and looks good. Perfect for a small space. Good value .
8 April 2026
We were kept fully informed regarding delivery, when and how the delivery would happen, and all happened smoothly.
The delivery guys were great.
And my Futon is fantastic great company.
One happy customer.
4 April 2026
I love the design and price. Also, the shop was open at convenient hours, the staff was nice and the overall experience - finding what I need, buying it and getting it home - was excellent !
The only thing to improve (one which did not bother me) could be fulfilment time. Futon Company is obviously...
3 April 2026
Lovely furniture, I’m so pleased with my futon - simple assembly and seems great quality + so comfy!
Rosie was also very helpful in the Guildford shop :)
1 April 2026
What fine experience to deal with the Futon complex from start to finish: it was easy… to find what I needed on the easy-to-navigate website…to place the order…to keep track of the delivery. The products are excellent quality and easy to assemble. Would I order again? Absolutely definitely yes....
30 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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