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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Futon is so solid. Very high quality. Easy to assemble (as long as you can lift the parts!) best sofabed mattress we ever had (went for the top spec one). Family have commented how comfortable it is.
13 May 2025
The assistant in Norwich was very helpful and patient with us. The 2 items ordered arrived on time with no problems. We are very pleased with the furniture.
10 May 2025
From start to finish the whole experience with your company was top class I have told my friends and family and we will definitely do more business with you the team in Plymouth we’re just exquisite at their work and very professional well done all xxx
3 May 2025
The Futon is good looking and comfortable
The customer service was very helpful
The Futon was delivered on time and was easy to assemble
We would do business with the Futon company again
28 April 2025
The shop in Norwich is lovely and when looking at the window display you get drawn in like a magnet. Really friendly shop assistants and generally very welcoming. There are so many nice things for the home at very competitive prices. I highly recommend as I keep going back.
23 April 2025
Have the sofa bed set up for about 1.5 weeks now, so far I'm happy. Quality is good so far, real wood.
Only when I assembled it by myself, I found it a bit hard, I was about to give up cos the fishbones were so difficult to put together. Then I tried again and did it! Instruction pictures were not toooo...
18 April 2025
Staff were really helpful. The futon soda beds are comfortable as sofas, haven’t tried sleeping on them yet but the mattress seems good quality and they are certainly big enough and sturdy enough to sleep on. Delivery was flexible and the heavy packages were carried upstairs for us.
18 April 2025
My 70+ family members loved this tatami, we've bought three to make it a slightly bigger super king size, and put on a 10cm thick foam mattress topper and it went like the best night they ever had, one of them have serious scoliosis. They told me it is comparable with their original £2000+ super firm...
13 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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