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Futon Company
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Excellent
Most Popular
What our customers are saying
Nicola was helpful, as ever, telling us about various pieces of furniture. We bought an ex-display Hannei (?) open wardrobe which Nicola kindly dismantled and securely packed for us, which made transporting it home much easier.
A great experience at The Futon Company, as usual.
24 March 2026
I can't fault this company at all. Packaged well. Arrived on time. As described by seller. Easy to navigate and make a purchase on their site. Very happy.
21 March 2026
Staff were really friendly and approachable. We were given helpful advice about Futon mattresses and cover fabric choices. Staff product knowledge was excellent. We felt staff went out of their way to ensure we were able to receive products at the earliest opportunity. Great experience overall. Could...
21 March 2026
Good quality product which matched the description. I frequently shop with the Futon Company and am consistently impressed with the design and the customer service I receive in the Cambridge branch.
20 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Bamboo dining table and chairs are of excellent quality.
Delivered safely by the Courier of an overnight delivery service. This is the fourth purchase recently from the Futon Company in the last few months. Always good quality furniture and always a good delivery service, Thankyou
18 March 2026
Mohammed provided exceptional customer service. He was so friendly, genuine and kind and offered it straight from the heart. His colleagues were wonderful too. My husband and I really enjoyed our time there.
16 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
We’re very satisfied with our purchase. We opted to have it delivered and found the detailed communication between us and the delivery company really helpful.
12 March 2026
I purchased a Drift daybed in January 2026.
I am very pleased with the quality of the product & the delivery was prompt & efficient.
I will definitely consider purchasing from the Futon Company again.
22 January 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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