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Futon Company
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Excellent
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What our customers are saying
Bought the Oak Switch Sofa Bed from the Tunbridge Wells store recently. Great experience and Maria from the store was incredibly helpful. Got to us out of a tight spot (we needed the bed urgently) and helped us choose a really nice piece of furniture. Bed is very comfortable, guest is happy and the buying...
2 October 2025
I wanted to purchase the Parker shoe bench for my son who lives in Bristol. The staff in that store were really helpful with ordering and paying for the item down to keeping it in store until I came to Bristol for my son’s birthday. Thank you all.
27 September 2025
My order arrived today and I am very pleased with it. It was a replacement for a Futon Company bed in a bag that I bought in 2010. Good quality products that are worth the money and last for years.
17 September 2025
The chair I ordered was exactly as described it was sturdy, functional and looks lovely. The delivery was fast and efficient arriving earlier than I thought.
26 August 2025
Rosie in the Guildford store is brilliant. I first bought a table and chairs from her last year and have returned to the branch to buy other items many times since. The service is always excellent, all the staff very knowledgable and the products are really good value for money.
25 August 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
Easy site to order from, lovely ladder bookshelf in real wood, had £20 off at time of purchase. Easy assembly took about an hour for one person, would have been quicker with two. Dispatched within a couple of days and tracked delivery with regular delivery times and two chances to change to another...
20 August 2025
Items ordered were delivered to store for collection on time and the items were easy to build and looked great and exactly as online! Very happy with the purchase they look stunning as narrow bed side tables to fit a small gap which is very hard to find
19 August 2025
Went into the store jn Oxford and was served by a very charming store manager . She was patient and friendly explained the different models and fabrics and options.
We ordered online as we couldn’t go back to the store. The range and variety available is great and the furniture is top quality !
13 August 2025
No issues through out. The bed was easy to put together and very comfy.
The shop assistant who served me in the Bristol store was outstanding. Helpful with a lovely friendly manner.
10 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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