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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Really helpful staff who took a lot of trouble to go down stairs and find a sample to show me
I was able to make a decision as a direct result of his help and was not what I expected to be choosing when I entered the shop.
Visiting the shop is so much better than ordering directly on line!
10 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
I only bought some replacement parts for a Futon, but they were easy to find on the website, easy to order and came quickly. I thought the price, including P&P was reasonable. The Futon is now back in action - with some additional spares, just in case!
29 July 2025
Helpful staff in the Tottenham Court Road branch - obrigado Celso. Useful advice, about products, options and specs. No hard sell. Delivery went smoothly, as scheduled. Highly recommended.
24 July 2025
I made a shortlist online. I then visited the Muswell Hill branch. The friendly staff helped me decide which wardrobe had the best features for my situation. The advantage to ordering in the store was that the staff would manage the delivery. They let me know when it arrived and my spouse collected it...
23 July 2025
The assistant in the shop on Finchley Road was really very very helpful. We had a particularly special need for a piece of furniture and he spent time discussing this with us. The delivery itself went extremely smoothly. Jerusalem
19 July 2025
I bought a dining table and chairs from the Futon Company and was very impressed so I went back to them for bedside tables and a ladder shelf. Really sturdy and look great. Took a few hours to put all three together but no drama. Would recommend
15 July 2025
Bed side table came with missing parts. Contact with customer service was excellent very swift to respond Cambridge store have been great with taking over. Part have been sent out swiftly. Great service. Very happy with the with the product and my experience with customer service and the store.
14 July 2025
Communication from the company was excellent - acknowledgement of order and its dispatch. My order arrived in a timely manner and the stool was well packed so undamaged. The stool was exactly as described and only took a couple of minutes to attach back section. The storage area has already been...
10 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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