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Futon Company
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Excellent
Most Popular
What our customers are saying
The assistant in the Guildford shop was unobtrusive and very helpful when needed. The chairs I ordered were delivered quickly. I'm very pleased with them.
7 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
Straight forward ordering process with regular updates before delivery to my chosen store.
The futon won't be put together until we move into our new home but the design and quality are clean and modern with a retro twist. Build quality is also of a high standard which convinced me to purchase my own...
30 July 2025
This was my first time in the store and the staff were so helpful and full of smiles. It was Griffyn's first week and what a lovely chap and asset to the store he is. Maria too went out of her way to help and I left with exactly the right purchases. I will definitely be back to buy more as the store...
25 July 2025
I was told in shop that it was easy to put together! I was warned that it would be heavy However- I was not told that it arrives as a flat pack! It took a long time to put together and I was very disappointed Now it is up I love it !- but I felt that I was lied to and I would have preferred to be able...
25 July 2025
I made a shortlist online. I then visited the Muswell Hill branch. The friendly staff helped me decide which wardrobe had the best features for my situation. The advantage to ordering in the store was that the staff would manage the delivery. They let me know when it arrived and my spouse collected it...
23 July 2025
I bought a small oak table which is perfect for our small house. However, we are both elderly persons and I was worried about assembling and lifting it. I told the lady in the Oxford shop and she was amazing. She said she would help. Well, you cannot get any better service than that. I am so grateful...
19 July 2025
Great quality and unique design. Good customer service. We purchased a sofa bed several years before but needed to change the futon cover. very happy with the overall quality. Will definitely buy again from this company.
9 July 2025
Customer service in your Solihull branch was fantastic. Ordered items, arrived when they said. Everyone so pleased with their items. (Wish I knew her name - )
8 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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