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Futon Company
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Excellent
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What our customers are saying
The sales assistants in the Cambridgeshire shop are friendly and helpful. I had been debating purchasing a daybed from the website but having gone in and seen it in the shop, I was convinced. The person working in the shop could not have been more helpful and I ended up getting exactly what I wanted...
3 December 2025
Helpful and polite staff members, especially Adam. High quality, innovative, unique and stylish products.
Easy to put together with clear instructions.
Thank you Team Futon Company x
1 December 2025
We enjoyed looking around your beautiful Bristol (Park Street) shop.
The staff were so helpful and friendly (Teresa and the store manger) that we came back for a second and third visit to finally decide and to make our purchase.
Delivery was exactly as explained and we received good information on...
27 November 2025
Have received most helpful advice at your Oxford shop from Justina and colleagues. Purchased a day bed, ordering efficient, delivered promptly and helpfully (happily took package upstairs), very happy indeed with the daybed (though would have been easier to put together if I had read the instructions...
20 November 2025
Had a problem with Futon, popped into store, sent some Photos replacement authorised very quickly.
Replacement arrived within a few days.
The team at York were brilliant as they always are.
19 November 2025
Was searching for a wallmirror with small shelf within frame. Futon company had a great one in wood at a brilliant price. Collected from a nearby Futon shop. It was full of such amazing and creative pieces. Definitely going back for another look. The item is well made and looks great insitu.
16 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
I made my purchase at the Futon shop in Tottenham Court Road, where Antonio served me. I was very impressed with him in terms of how thorough he was when explaining the product choices that are available. He pretty much told me everything I needed to know about the product I was looking at. Also, the...
5 November 2025
I love visiting the Futon Company's Tottenham Court Rd store on my lunch break so I was happy to find that ordering with them online was also a positive experience. Items arrived when they're supposed to, items were lovely and of good quality. Thanks!
1 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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