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Futon Company
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Excellent
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What our customers are saying
Service in the Leeds store was, as usual, exemplary.
The delivery was delayed but I was kept informed and the alternative date was achieved on time.
The construction was challenging but the result perfect.
10 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026
Rosie in the Guildford store was very helpful in making our decision on which futon sofabed to buy - frame, futon, cover etc.
Delivery was quick and self assembly was good - after we studied the instructions several times!
The comfy futon really is comfy and the sofabed looks fabulous. Highly recommended...
20 April 2026
Great shopping experience, to be able to shop in store is a massive bonus as you can get a real feel for the products.
Clear assembly instructions, great product
13 April 2026
Futon could keep the furniture in storage until I was ready to receive it. They added an additional piece of furniture over the phone and sent link for payment instantly. The quality of the items delivered were excellent and the instructions to build them were clear. Delivery service was very good....
9 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
The sofa bed is beautiful, robust and practical. It was delivered within days of ordering and was easy to put together and transforms into a comfortable bed and back into a stylish sofa easily
6 April 2026
We ordered the Oke - 3 Seater Sofa Bed Solid Oak, and it is excellent quality. The delivery was fast and handled brilliantly by two young men to the room of our choosing. Assembly was a breeze with the provided instructions and this thing is absolutely solid, with an extremely comfortable futon on top,...
4 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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