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Futon Company
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Excellent
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What our customers are saying
Long wait between order and collection but on collection I have found the products to be well but simply packaged, easy to assemble and sturdy pieces of furniture. Simple and practical
14 April 2026
Well made products - have just purchased two Futon Sofa Beds which are so sturdy and comfortable. 30 years ago I purchased a simple Double Futon and pine frame - a sofa bed - the futon was made specifically with more wool than cotton filling as am in a coastal environment with salty atmosphere - all...
13 April 2026
Lovely piece of furniture and we were kept informed to enable collection. Assembly was reasonably straightforward. Would like to have had deeper drawers.
11 April 2026
Received leaning desk and although tricky to assemble alone, was clear to read instructions. 2 parts were damaged, however, the customer service was very fast in responding and sending out replacement parts.
8 April 2026
The sofa bed is beautiful, robust and practical. It was delivered within days of ordering and was easy to put together and transforms into a comfortable bed and back into a stylish sofa easily
6 April 2026
We ordered a Futon 5 shelf ladder stand after seeing our daughter’s. It is well made and finished and puts together easily. All the tools needed are included. It did take a while to arrive but we were told that on the online order form so we can’t mark it down for that - in fact it arrived before...
3 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
Futon company the pantiles Tunbridge Wells
Lovely items of furniture and super staff. From Susan..
Maria was so welcoming and helpful when I spotted a painted cabinet that I wanted to buy. She even removed the 4 legs and managed to lift it into my large bag. Thank you Maria. Nicola was so pleasant...
20 March 2026
Charley from the Plymouth store was so helpful, she went above and beyond when I purchased a desk off the sales floor, as I wasn’t from the area she packaged it up for me while I arranged a courier. It was being picked up the next day early, and she even came in on her day off going above and beyond...
13 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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