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Futon Company
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Excellent
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What our customers are saying
I bought a bed and cushions from the clearance sale. The customer service to arrange the delivery was great and very easy. I just built the bed today and it was really straight forward, too. The quality is great ????
1 July 2025
So far, I have purchased three items from Futon.
Small things for small spaces -promises made, promises kept.
The assistant was helpful in choosing what I needed.
The delivery was prompt and reliable.
What more could you ask for ?
28 June 2025
The quality of the products is very high as always and a pleasure to assemble. Everything is so simple to put together and the parts fit well unlike most other manufacturer’s products. The collection from the Oxford store was very efficient and everything was perfect.
28 June 2025
Very easy transaction and delivery service was great. Receiving a call in the morning giving an approximately delivery time then a 10 minute warning call helps to prepare for delivery. Items were delivered to a room of my choice and not just placed in the property threshold.
11 June 2025
Really pleased with the desk & chair l purchased. Your colleagues at the Exeter store were brilliant. I struggled to put the items together & didn’t have anyone to help me. I visited the store for help with the instructions & they were so helpful, took the items & put them together for me. Big thank...
6 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Unexpected find of great little watering cans of a sensible small size which i will use at school and for nature club. They are proper watering cans, good quality and attractive, in natural colours, and a very good price :) Would also make an attractive planter/cache pot.
23 May 2025
I really like the furniture and storage, it is good quality and well priced. Only needed them once but customer services have helped resolve an issue quickly also, very impressed.
17 May 2025
Excellent service, particularly from Assi at your Brighton store. I just love the products. I love anything that reminds me of the many years I lived in Japan.
15 May 2025
Shopped again recently in Futon shop on Lothian Rd. Edinburgh. Anna was very helpful and courteous. Ordered 6 coloured coffee glasses ( 3 glasses in two different colours ) Not in stock in store but delivered to home quite soon after purchase. Well packed and no damage.
10 May 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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