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Futon Company
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Excellent
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
I had a wonderful experience purchasing my futon chair/bed from Futon Company. Yoko was incredibly helpful throughout the entire process. The moment I saw the chair, I instantly knew I wanted to purchase it, and Yoko took the time to explain the materials and craftsmanship in detail which made me feel...
13 May 2026
Quick delivery and very comfy bed!
Well made, easy to fold away and very supportive after sporting activities such as swimming, running, cycling and windsurfing.
13 May 2026
Perfect to eat a meal from whist watching tv. Stylish , beautiful design. Practical and chic. It was delivered quickly and in perfect condition.
Easy to assemble.
Good valuefor money.
12 May 2026
Fantastic experience. Staff really friendly and professional. Ordered bookshelves over the phone. Very easy and collected from Manchester.
Great service. Thank you Futon ????
30 April 2026
Ordered online. Prompt responses.
Updated delivery information. Kept in the picture. Polite driver.
Looks good. Perfectly adequate for what we need. Value for money.
29 April 2026
It fits! About 30 years ago I bought a futon from the company which really did a good job. But it needed replacing and my main worry was if everything was the same dimensions. They are! So I now have a lovely comfortable new futon mattress on a solid old frame. Here's to another 30 years!
26 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
The samples arrived right on time, and the assistance I received over the phone was very helpful. After a smooth online ordering process, the delivery arrived exactly as scheduled.
The double futon is perfect! Thank you to The Futon Company for the excellent craftsmanship and for making the whole...
12 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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