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Futon Company
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Excellent
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What our customers are saying
Really pleased with the desk & chair l purchased. Your colleagues at the Exeter store were brilliant. I struggled to put the items together & didn’t have anyone to help me. I visited the store for help with the instructions & they were so helpful, took the items & put them together for me. Big thank...
6 June 2025
Nicely made laundry bag, i did not want the alternatives which all seem to be plastic coated, so would hold moisture and cause mould.
The delivery was fast and efficient.
4 June 2025
These are the second lot of oak cube storage boxes I have bought. They are lovely quality and easy to put together. The staff in the Brighton are always very helpful when I go in there to collect
31 May 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Easy to order - easy to pick up and a very helpful shop assistant in the shop at Guildford. Love the futon cover and cushions - has revived our very old futon!
22 May 2025
I bought the table in the Futon shop and chose delivery rather than carry it as I shopped. Good communication for delivery and a very good table. It is perfect.
21 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
The sofa bed arrived in store, on time and the staff team were very helpful. It fits beautifully into the box room and makes the study into a space for overnight stays.
8 May 2025
The boxed stacker unit is excellent, fits perfectly into the space I wanted it for and the quality of the product is very very good and at a good price!
17 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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