Futon Company

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Futon Company

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What our customers are saying

I think the designs are beautiful yet so practical I love the pair of drawers my friends bought me for my birthday Every body has commented on them even though my husband said they weren’t easy to put together but once assembled are really quite sturdy I can’t wait to buy the pouffe that turns...
27 May 2026
Customer service excellent and really helpful. Needed a small replacement part for a secondhand futon and it was no problem. Plus bought new covers which are really lovely colour and make the futon like new.
27 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Fantastic Coffee table,lovely solid Oak wood Well made,and quick and easy to assemble Matches my small dining table and 2 chairs from Futon Company brilliantly Very happy ????
14 May 2026
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
Fantastic experience. Staff really friendly and professional. Ordered bookshelves over the phone. Very easy and collected from Manchester. Great service. Thank you Futon ????
30 April 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026
Have used you before and been very pleased as was the case this time bit of a problem with delivery but all ok in the end. Excellent product.Many thanks
24 April 2026
Second futon I bought from the shop. Best investment ever. When this new one ends up worn out , I’ll come to get my third one. It’s the most comfortable bed I’ve ever tried.
23 April 2026
All very straightforward. Placed an order online with a request to collect in person from my local shop, then a matter of waiting for the confirmation that the order was ready.
16 April 2026