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Futon Company
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Excellent
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What our customers are saying
The sales staff were very helpful and efficient. The furniture arrived on schedule. The delivery men carried it to our appointed room without complaint, even though we had a very difficult staircase to negotiate. All in all everything went very well.
26 June 2025
Products are truly spot on and lovely. The only thing I would ask is that there were spare covers for the futons, whether small or large. covers would be good...Spot the dog would appreciate muchly
19 June 2025
We went to the Sheffield branch so we could try the sofas before purchasing. Vivienne was very helpful and informed us if all the information we needed. We went home and made our order. Delivery was great apart from being very early. We were still in bed. I think it would have been good to get a call...
12 June 2025
Staff at the Bristol store are so helpful and friendly, both on the phone and in person. The pieces we bought are beautifully designed and well made. We expect they will last too, based on our experience with a Futon Shop bed which we bought in the Oxford store back in 2002 and which is still in perfect...
7 June 2025
Really pleased with the desk & chair l purchased. Your colleagues at the Exeter store were brilliant. I struggled to put the items together & didn’t have anyone to help me. I visited the store for help with the instructions & they were so helpful, took the items & put them together for me. Big thank...
6 June 2025
Website advises order will take 3-5 days. Once purchased, advised it will be almost a month before delivery. It is for a birthday.
I have rung their contact number 4 times without anyone picking up, and had no responses to emails yet.
Update: They have now made contact and agreed to send out several...
27 May 2025
Unexpected find of great little watering cans of a sensible small size which i will use at school and for nature club. They are proper watering cans, good quality and attractive, in natural colours, and a very good price :) Would also make an attractive planter/cache pot.
23 May 2025
Beautiful products. Great quality. I bought three lamps in the sale, but they were good value at full cost anyway. Staff were extremely helpful and knowledgeable.
23 May 2025
Great service in the shop in York. Excellent delivery time with good communication throughout regarding times and delivery date.
The delivery drivers brought the heavy furniture upstairs.
Really pleased with the finished product; the wardrobe and drawers are really good quality- they took a little while...
20 May 2025
The member of staff at the York store who showed us all the options and was extremely knowledgeable about all of the products.
He was also happy to move things around d so that we could try everything.
17 May 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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