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Futon Company
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Excellent
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What our customers are saying
The sales assistants in the Cambridgeshire shop are friendly and helpful. I had been debating purchasing a daybed from the website but having gone in and seen it in the shop, I was convinced. The person working in the shop could not have been more helpful and I ended up getting exactly what I wanted...
3 December 2025
Very helpful staff in Ringwood store … given plenty of information and opportunities to try out the various designs of futon. The whole experience was hassle free and we are very pleased with our futon/sofabed in our self contained holiday let.
2 December 2025
Lovely small tables, look well made. Solid wood and quite heavy. Well packed.
It was easy to change the delivery date with the delivery company and tables arrived on the correct day.
19 November 2025
Good quality footstool/table bought in the shop, was delivered at a great price too. Easy transaction & friendly lady in the Edinburgh Lothian Road store.
18 November 2025
Great delivery. Great furniture. A bit tricky to put together. Needed 100% attention and tools not included in the packet. Instructions not as clear as those from Ikea. But products once assembled are sturdy and beautiful.
16 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
The staff who delivered the futon and assembled it was very efficient and involved me in the process of converting it from sofa to bed ensuring I understood the correct procedure
9 November 2025
Solid, very good quality storage stool.
This is the first time I have bought anything from the Futon company and i'm happy with the item (Bay Storage Stool). Much better quality that other products at a similar price.
7 November 2025
Futon has a great customer service and the product, the sofa bed, is top according to our guests! The staff in Muswell Hill was very helpful, friendly and arranged for the prompt delivery ????????????????
6 November 2025
A friendly team answering any queries satisfactorily without undue sales pitches. Everything arrived as promised, on time and the after care was exceptional.
1 November 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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