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Futon Company
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Excellent
Most Popular
What our customers are saying
We were kept fully informed regarding delivery, when and how the delivery would happen, and all happened smoothly.
The delivery guys were great.
And my Futon is fantastic great company.
One happy customer.
4 April 2026
Excellent service from the staff gace good advice, delivered on the booked date and on time.
Funiture easy to assemble and looks great in our conservetry.
3 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
Lovely furniture, I’m so pleased with my futon - simple assembly and seems great quality + so comfy!
Rosie was also very helpful in the Guildford shop :)
1 April 2026
Communication and delivery were both very good.
Unfortunately I had to return the side tables, one was slightly damaged & they didn't really fit our space.
The return process was quick & easy, the money was back in my account 2 days after it was picked up.
24 March 2026
Went to visit Edinburgh on Saturday, what a very interesting shop! Lovely gifts and very elegant products. I was served by Hayden who kindly gift wrapped my purchase and put in a lovely bag. What a lovely tranquil shopping experience.
21 March 2026
Mohammed provided exceptional customer service. He was so friendly, genuine and kind and offered it straight from the heart. His colleagues were wonderful too. My husband and I really enjoyed our time there.
16 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
Beautiful piece of furniture. Well made and solid oak. Delivered when said and to room requested. No difficulties assembling. Very comfortable as sofa and bed. Happy customer. Sofa not in sale but worth it as will last for years. Would recommend.
11 March 2026
Item delivered within timescale. Unfortunately there were chips on some of the parts. Contacted Futon and they replied immediately advising they would send replacement parts. Futon now assembled and very happy with this and customer service
22 February 2026
Customer Support
© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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