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Futon Company
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Excellent
Most Popular
What our customers are saying
Jodie in the Norwich shop offered that perfect balance between giving help and giving space for me to consider my purchase. She communicated brilliantly and created solutions when I was unsure how to proceed at one point. We are so pleased with the sofa and absolutely value the outstanding customer...
11 June 2026
very helpful and responsive customer service in relation to my initial query and made great efforts to stay in touch and set everything up for me to purchase the futon base I was looking for.
Delivery was efficient and item was of a quality expected from the Futon Company.
4 June 2026
Amazing service.
Especially Jane in Ringwood was so kind and very professionally served what I needed. And beautiful smile too.
Thank ypu so much. Feel more support local store.
28 May 2026
The staff in store were friendly, informative and willing to go that extra mile.... the delivery was hassle free and the product I ordered is gorgeous.
26 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Good experience from telephone advice on what was available to meet my needs to efficient delivery of good quality replacement bedding and covers. Further helped by a sale reduction.
15 May 2026
I had a wonderful experience purchasing my futon chair/bed from Futon Company. Yoko was incredibly helpful throughout the entire process. The moment I saw the chair, I instantly knew I wanted to purchase it, and Yoko took the time to explain the materials and craftsmanship in detail which made me feel...
13 May 2026
Lisa from the Edinburgh Lothian Road store was kind, attentive and helpful. She ordered everything I was looking for that wasn't in stock and even managed to track down an item that was sold out. This really made my day! Thanks Lisa for going above and beyond.
11 May 2026
Exeter branch: Brilliant service. Aimee in particular was SO patient with me changing my mind (a few times!). She is a credit to the company. Product wise, such a wide variety of choice and excellent quality.
7 May 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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