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Futon Company
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Excellent
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What our customers are saying
Staff members in Leeds are all very helpful. We called in Leeds branch, last weekend. We were assisted by Chelz, who has excellent customer service skills. We were also very impressed with the layout of the store and Quality of product range. We bought two storage boxes, this time. Can recommend this...
2 May 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
Product is very good quality, solid wood and very easy to assemble with quality fittings. Very good value for money Delivery was on time with no problems.
17 April 2026
Service in the store was helpful in making choices and followed up with making the order for me before the sale finished. The items arrives when promised and are well put together for self assembly. Instructions were adequate although not all parts were labelled which did matter for a leaning shelf that...
13 April 2026
Easy and very helpful instructions for assembly.
Looks good in our front room.Will purchase from Futon again.Delivery was a day late but no big matter.
1 April 2026
nice sales assistant, very helpful. when my order went astray I got a human on the phone to help me and he found it quickly. The item was beautiful and easy to assemble
1 April 2026
What fine experience to deal with the Futon complex from start to finish: it was easy… to find what I needed on the easy-to-navigate website…to place the order…to keep track of the delivery. The products are excellent quality and easy to assemble. Would I order again? Absolutely definitely yes....
30 March 2026
Rosie was very helpful and kept us informed of the progress of our order.
Mattress arrived at the store on expected date and we’re very pleased with it.
Also my husband loves wooden laptop stand which he bought in the Sale while we were there.
29 March 2026
Great communication and item is exactly as described. Very well packaged and extremely good quality. Needed 2 people to assemble but absolutely loving my futon.
28 March 2026
Purchases an ottoman stool/ pouffe for my daughter. I rang the Guildford branch and spoke to a member of staff who was extremely helpful.
The item was delivered to the shop at my request and we are delighted with the quality and price of our purchase
13 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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