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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
I recently bought a linear sofa bed from the futon company. Everything was delivered quickly and it is a lovely piece of furniture. Upon building it, I noticed that two of the legs had small cracks. I spoke twice to the futon company's customer services, and both times it has been excellent, particularly...
2 July 2025
So far, I have purchased three items from Futon.
Small things for small spaces -promises made, promises kept.
The assistant was helpful in choosing what I needed.
The delivery was prompt and reliable.
What more could you ask for ?
28 June 2025
The delivery men were polite and efficient, and we are delighted with our Snuggler daybed: relatively easy to assemble, sturdy and very comfortable. Oslo blue a great colour too.
What's not to like?
12 June 2025
Staff at the Bristol store are so helpful and friendly, both on the phone and in person. The pieces we bought are beautifully designed and well made. We expect they will last too, based on our experience with a Futon Shop bed which we bought in the Oxford store back in 2002 and which is still in perfect...
7 June 2025
Really pleased with the desk & chair l purchased. Your colleagues at the Exeter store were brilliant. I struggled to put the items together & didn’t have anyone to help me. I visited the store for help with the instructions & they were so helpful, took the items & put them together for me. Big thank...
6 June 2025
Nicely made laundry bag, i did not want the alternatives which all seem to be plastic coated, so would hold moisture and cause mould.
The delivery was fast and efficient.
4 June 2025
I bought the table in the Futon shop and chose delivery rather than carry it as I shopped. Good communication for delivery and a very good table. It is perfect.
21 May 2025
I bought a few home accessories, which are all as described, good quality and value for money. After 4 days, I hadn’t had a confirmed delivery date so I contacted customer service, who responded promptly. Delivery on the website is stated as 3-5 working days and mine took 5 days so I am happy. Would...
17 May 2025
I really like the furniture and storage, it is good quality and well priced. Only needed them once but customer services have helped resolve an issue quickly also, very impressed.
17 May 2025
Shopped again recently in Futon shop on Lothian Rd. Edinburgh. Anna was very helpful and courteous. Ordered 6 coloured coffee glasses ( 3 glasses in two different colours ) Not in stock in store but delivered to home quite soon after purchase. Well packed and no damage.
10 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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