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Futon Company
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Excellent
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What our customers are saying
Lovely shop with wonderful products at a sensible price for spaciously-challenged homes.
Delivery was painless and quick and all at a very good postage price.
4 December 2025
I can finaly have a deep sleep, nice even and hard enough surface.
Before it was a fight to hew few hours per night, now i need to turn off the alarm. No back or neck pains.
Great product for fair price.
28 November 2025
We visited the Guildford store twice in the last week of November and on both occasions the staff, who were different on both days, were extremely friendly, helpful and efficient. The products are of interesting design, well made and easy to assemble. First class service.
26 November 2025
Okay - info and delivery all good - the coffee table is really nice. It's the stools that got me to bother to write a review. Bought 2 Counta stools from you. I am embarrassed about just how happy I am with them - they are gorgeous.
20 November 2025
Items brought were generally good quality. Where there was a slight fault with one item. The store staff were responsive and helpful to resolve the issue.
10 November 2025
After reading several negative comments regarding delivery and customer service, I was slightly hesitant ordering.. I had absolutely no need to worry, as delivered was as expected, within five day's of placing order, and customer service was spot on.
I purchased three large self assembly pieces, instructions...
7 November 2025
Futon has a great customer service and the product, the sofa bed, is top according to our guests! The staff in Muswell Hill was very helpful, friendly and arranged for the prompt delivery ????????????????
6 November 2025
Originally, the futon was going to arrive later than the promised delivery window, but Customer Support fixed this and it arrived in time. The Futon is lovely - good quality and thick cosy mattress. I had to sew handles on the sides of the mattress which is almost impossible to lift and manipulate without...
4 November 2025
I bought a washing basket but unfortunately the stitches were loose . I have emailed customer service and they sorted out quickly. Hopefully the replacement will be fine as I really like it and it fit perfectly in my laundry room
1 November 2025
Really love my table I ordered.
Sadly I don't think they stock the product anymore.
Easy to assemble. Delivered promptly. As described. Should last a lifetime.
1 December 2024
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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