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Futon Company
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Excellent
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What our customers are saying
Brilliant service at St Giles St Norwich branch of Futon.
Always very helpful and friendly.
Great choice of beautifully designed well made products.
Good sale prices.
15 April 2025
I am very pleased with the side table I ordered - it is just what I needed beside the sofa.i am delighted with the quality. Delivery was quick and I was able to assemble the table fairly easily. There was no tracking however or updated delivery communication and the parcel was left outside my door.
10 April 2025
Helpful, friendly and professional. Easy to order via the shop. Only downside: the useful hints email arrived a week after the futon. We had already assembled it but it would have been useful to have had the email at the same time as the delivery.
8 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
Love my purchase. Also there was a delay in the delivery. But when I called they sorted it out immediately and went beyond to deliver it to me quickly
28 March 2025
I visited the Solihull branch today 40 minutes before close. Adam who was helping me was amazing. Helped me set up klarna, assisted me while I was still deciding what to get, I simply received a personal shopping experience that makes me want to come back. I walked in to buy 1 item and left with 3 more,...
19 March 2025
Excellent staff in Norwich showroom with fast delivery and even delivery men carrying mattress up three flights of stairs due to broken lift. Great quality mattress with cover as ever. Love my futon, which I've had for years and just replaced the mattress passing old one to family.
16 March 2025
Very happy with the build quality and looks of our futon 2 seater settee, we upgraded the mattress and bought an extra cover all lovely We also bought 2 swivel coffee tables. I would recommend there furniture as the quality is excellent
16 March 2025
The Futon Company in Edinburgh were amazing at helping us decide which futon sofa bed to purchase. Lisa was wonderful with such superb customer service and great advice. The delivery team were also courteous and respectful when it came to getting the new piece of furniture into our home. We are extremely...
13 March 2025
Great customer service
Bought the trundle bed in February and couple of niggles were resolved by Prisca in customer support with great patience - she is a really good ambassador for the company. I am very pleased with the trundle bed: it is perfect for our extremely small spare room for 2 of the grandchildren...
9 February 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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