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Futon Company
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Excellent
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What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
Futon is so solid. Very high quality. Easy to assemble (as long as you can lift the parts!) best sofabed mattress we ever had (went for the top spec one). Family have commented how comfortable it is.
13 May 2025
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
The products are very well made and stylish. They were both also very easy to assemble.
A good level of information was provided by the Futon Company and the Courier as to when the delivery was to take place. The products were delivered within the specified delivery window, and the courier was friendly...
25 April 2025
Have the sofa bed set up for about 1.5 weeks now, so far I'm happy. Quality is good so far, real wood.
Only when I assembled it by myself, I found it a bit hard, I was about to give up cos the fishbones were so difficult to put together. Then I tried again and did it! Instruction pictures were not toooo...
18 April 2025
After much searching for a table to fit our kitchen that also expands we chose the Delta table with 4 Oak Pass chairs. It took quite a while to assemble everything and needs 2 people as table is solid and heavy. But once ready it is a joy, looks so stylish, excellent quality and seats 4 people easily,...
15 April 2025
Excellent , knowledgeable and friendly service at the Bristol shop. Lovely two seater sofa which easily converts into single bed. Very comfortable!
To put it together though was a nightmare….
10 April 2025
The two items when looked at in the shop in Tunbridge Wells were excellent quality and so we bought them.
They arrived quite soon, with great communication.
Sadly a part of one was damaged, so I contacted the company on the phone. The service was excellent with the lady I spoke with. I'd even go as far...
8 April 2025
I really liked the simplicity of the design. The box is well made and looks good. The communication as to delivery was good too. I am very happy with it.
3 April 2025
I was so pleased that the narrow little chest of drawers was ready assembled. It fits so well into my bathroom and is so useful. The oak sofa desk with a drawer is beautiful, more stylish and practical than a side table, and the perfect height. I love it!
6 March 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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