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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Order the Moonrise King sized bed. Came in a large box (that will just about fit in a normal sized car), it was straightforward to assemble with 2 people. Would be manageable but trickier alone (but by no means impossible). The bed is sturdy, doesn’t squeak and looks great. Unobtrusive and clean. Customer...
6 December 2025
I had to order by phone -very helpful service. Quick and efficient delivery service and excellent quality. I've had two Twingle oak sofas in daily use for at least ten years -upgraded them with new covers and under drawers. Perfect!
29 November 2025
We enjoyed looking around your beautiful Bristol (Park Street) shop.
The staff were so helpful and friendly (Teresa and the store manger) that we came back for a second and third visit to finally decide and to make our purchase.
Delivery was exactly as explained and we received good information on...
27 November 2025
Have received most helpful advice at your Oxford shop from Justina and colleagues. Purchased a day bed, ordering efficient, delivered promptly and helpfully (happily took package upstairs), very happy indeed with the daybed (though would have been easier to put together if I had read the instructions...
20 November 2025
What made my experience great? In a word Catherine! Went to the Kingston store on the 22nd October, she was helpful, kind and professional. Had to check I'd be able to get someone to assemble before buying, she printed out the potential bill then helped me later over the phone ,to pay (elderly technophobe!)...
12 November 2025
They were very fast, Diane the sales assistant in the Swiss Cottage shop was very patient and professional, I will buy from them again. Thanks for everything.
12 November 2025
It was good. The delivery however took 2 weeks which seemed like quite a long time but possibly understandable.
I like the product because it is made of cotton not plastic and has recycled materials. So I am grateful for that.
10 November 2025
The staff who delivered the futon and assembled it was very efficient and involved me in the process of converting it from sofa to bed ensuring I understood the correct procedure
9 November 2025
Originally, the futon was going to arrive later than the promised delivery window, but Customer Support fixed this and it arrived in time. The Futon is lovely - good quality and thick cosy mattress. I had to sew handles on the sides of the mattress which is almost impossible to lift and manipulate without...
4 November 2025
Efficiently delivered.
It would be most helpful if the instructions had clear words explaining how to put it together, not just pictures.
Please do not publish this review.
3 November 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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