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Futon Company
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Excellent
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What our customers are saying
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
We ordered a Futon 5 shelf ladder stand after seeing our daughter’s. It is well made and finished and puts together easily. All the tools needed are included. It did take a while to arrive but we were told that on the online order form so we can’t mark it down for that - in fact it arrived before...
3 April 2026
We have guest staying over who frequently have laptops with them. Our guest room is too small to contain an ordinary desk, so the drop-leaf console has turned out to be an excellent solution. I’m delighted with it.
1 April 2026
Prompt dispatch and delivery of items. Both the four tray oak caddy and the free-standing loo roll holder were easy to put together and look great in our new downstairs loo. Solid-feeling with a decent heft to them, very happy with my purchase and the service from Futon Co.
1 April 2026
This is the first time I have used this company to order from and I was pleasently surprised. I was kept informed by email at each stage of my order and on the final email on dispatch I was given the tracking number so I could see where my order was. The unit I ordered was really quality for the price...
1 April 2026
Staff were really friendly and approachable. We were given helpful advice about Futon mattresses and cover fabric choices. Staff product knowledge was excellent. We felt staff went out of their way to ensure we were able to receive products at the earliest opportunity. Great experience overall. Could...
21 March 2026
Great service in the Kingston shop. Table and chairs were delivered on time and at a very reasonable cost. My daughter is really pleased with her new table.
20 March 2026
Futon company the pantiles Tunbridge Wells
Lovely items of furniture and super staff. From Susan..
Maria was so welcoming and helpful when I spotted a painted cabinet that I wanted to buy. She even removed the 4 legs and managed to lift it into my large bag. Thank you Maria. Nicola was so pleasant...
20 March 2026
The customer service at the Tunbridge Wells (18 Mar) and Battersea (19 Mar) stores was superb. All companies should try and meet these standards! Beyond helpful and responsive.
19 March 2026
Went into the Futon shop in York whilst on a short break. Saw the item we wanted but because of its weight and size we had it delivered to our home address. The shop assistant was very helpful and arranged everything for us. The item was delivered on time a few days later. Very pleased with what we purchased...
11 March 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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