Futon Company

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Futon Company

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What our customers are saying

The staff! They are so helpful and friendly.... but of course the products are so good, its hard to reach a decision. I had a 'putting together' glitch, which was fairly simple in the end but took a bit of time because the ordering time for delivery is on a weekly basis. Very pleased with the result...
28 May 2026
I bought an outdoor day bed for our garden in the sale. The staff in the Cambridge shop were really helpful and friendly. The wooden bench part is really sturdy and the foam cushion is soooo comfy and thick. I honestly wish I’d bought it last summer. The only tricky bit was putting it together on...
25 May 2026
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Ordered a bedroom suite. Great delivery team, stylish modern product range that is exceptional quality, good customer support. Pricing is sensible. I would order from them again. 5 stars.
17 May 2026
Friendly and helpful service in the Leeds shop. Delivery within 2 weeks as offered. Polite and prompt delivery driver. Thanks all round. Definitely recommend the Futon Company.
15 May 2026
Excellent in store & over the phone service by professional and courteous staff. The day bed arrived on schedule, well packaged and all parts enclosed. I was able to put it up myself in 20 minutes. Looks lovely in the room. A very satisfied customer - thank you
14 May 2026
I am over the moon with my little stash of purchases! Massively impressed with the quality of materials, designs and the range of products. Making up the shelving units was easy with just a screwdriver needed. I initially bought online and the order was ready to collect next day. I’ve since been back...
14 May 2026
I collected in the shop a small side table. The shop assistant was very helpful and nice. The side table itself was easy to assemble and I am very happy with the table.
11 May 2026
The coffee table suits the rest of the furniture in the room, is useful and attractive, made of good quality wood. It arrived when promised, a heavy parcel. As it is self-assembly, we had to wait for our competent son to come and put it together. Now we are enjoying the table!
6 May 2026
I've just remembered, ????, we divided the customer service and delivery with a courier, customer service was clearly an equal split between light and heavy work, on the bright side, this friendly service are ready with bags if needs be, some items are easier to negotiate, home, in small bags, overall...
26 April 2026