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Futon Company
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Excellent
Most Popular
What our customers are saying
Probably the best customer service experience I've ever experienced.
Adam answered every possible question for a variety of products amd helped us find exactly what we needed.
Not to mention to angelic patience to keep a smile around out feral children.
If he doesn't deserve a raise and a promotion idk...
15 May 2025
I’m really happy with everything I’ve bought so far, and each member of staff I’ve encountered - in the Tottenham Court Road and Bristol branches - particularly the friendly and helpful human Raimonds, have been lovely! ????
15 May 2025
Easy to make and a great end product.
Solid frame and good quality cover fabric on this comfy sofa bed.
Clear instructions made this a straightforward job for a small middle aged woman! The hardest part was getting the cover on the mattress!
12 May 2025
Always excellent service at the Futon Company. Ordered online and collected at store everything was ready without any fuss. And it was but one get one half price. I’ve shopped there for years in Norwich and I will probably shop there for years to come too.
2 May 2025
I have ordered a range of products from the futon company from a standing desk, shoes tidy, tv stand to a clothes stand and soft furnishings. They are stylish well made and reasonably priced. Efficient service. I will definitely order again.
1 May 2025
Ordered some cushion covers from the Solihull branch. Was served by Adam who was great very helpful and efficient would be great if more companies were the same
25 April 2025
From ordering through to assembly the experience was good. We collected a double sofa bed from the Plymouth store. The person managing the store helped us load the 40kg box into our camper. Assembled about a week later - the assembly diagram could be improved to provide greater clarity. A diagram for...
17 April 2025
The products are minimalist and functional, with small details thoughtfully considered. I got a tatami mat for yoga, a shelf for the hallway, a frame for my poster and even a hot water bottle with fleece—but there’s so much more! Definitely worth having a look if you're after beautiful and practical...
15 April 2025
Everything went very smoothly. Haven't assembled it yet but it is well made and the wood is very solid and durable. Great design, clear instructions. Love it.
12 April 2025
Excellent service as ever. The products are first class and have helped us - certainly not just futons - to be happy with a downsizing move in recent times
4 April 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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