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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Fantastic staff in the Leeds shop especially Chelz. She was cheerful, helpful, knowledgeable and professional. A real asset to the company. We are looking forward to receiving our furniture!
7 October 2025
Everything very good!
I am hopeless with online matters BUT I ordered a mattress in the sale and the website and subsequent service were excellent. The product was described clearly, payment process was smooth and the delivery was far quicker than I had expected. The mattress has already proved invaluable....
2 October 2025
Great products. Helpful staff with no pressure.
Competitive pricing.
Delivery a bit lengthy but was kept well informed and goods arrived safely
Very happy.
26 September 2025
Great bed frame for a great price. Really stable and good quality frame and boards. Delivered to the store and the staff very kindly helped me put the boxes in my car.
24 September 2025
Excellent service, when I phoned to enquire about a cover for my futon. I got through to the Exeter shop, a lovely chap called Roger, explained the choice of covers available, cost, timeline for delivery, and then sent me a raft of lovely fabric samples to choose from. I chose the Olive fabric and I’m...
20 September 2025
Another well made product that feels really comfortable as both a bed and a sofa - The instructions could be a bit more detailed as you have to read them very carefully to get things the right way - be warned!
16 September 2025
We have bought 6 pieces recently from The Futon Company. I have had excellent service from all the staff I have dealt with.
The quality of the wooden furniture we have bought is excellent, & so hard to find these days.
Certainly will visit again.
Only wish you did a dining room range!
15 September 2025
It's nice to go into a shop and have a discussion about the things that I am interested in buying and the people in Cambridge are very friendly and helpful. It's easy to make mistakes when buying online.
14 September 2025
Humans answer the phone.no musak. Once the phone was not answered but it was end of day and they got back to me with an email within hours (IE out of hours technically)offering to hear more about (a delivery potential snafu mostly me not understanding terms like dispatch etc). They are always reachable,...
3 September 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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