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Futon Company
On Google Play
Excellent
Most Popular
What our customers are saying
We've just visited the Futon Company in Norwich, and we have to say it was genuinely one of the best customer service experiences we've ever encountered. Shout-out to Christine, who was incredibly helpful. She patiently answered all our questions relating to Sofa beds. She went above and beyond to ensure...
17 May 2025
Local shop so easy to view items and order. Staff very helpful. Kept informed re delivery and best of all items easy to assemble and look good. Excellent quality and value for money.
9 May 2025
Convenient shop with friendly staff. Ordering was easy and delivery was good with updates given. Furniture easy to put together and is solid and will last.
30 April 2025
I’ve always like the range of furniture Futon Company offers, always innovative, modern and clean lines. The instructions are clear and easy to follow. I’d recommend everyone to have a look at their website.
30 April 2025
The Futon is good looking and comfortable
The customer service was very helpful
The Futon was delivered on time and was easy to assemble
We would do business with the Futon company again
28 April 2025
There were a few issues with the online order and delivery. These were dealt with by Lisa, store manager at the Edinburgh Lothian road shop.
Lisa gets full credit for turning the situation around and being so polite, lovely and professional in the process. Absolutely full stars.
I'll definitely be...
18 April 2025
Great customer service at the Sheffield store and online, delivery communication also very good. The bed is really nice and looks fab in the space. We added the long bolster, which looks great, but bought in store so we could see the colours better.
13 April 2025
We took delivery of the Rondo Single Seater sofa bed this week- a beautifully made piece of furniture but struggled to put it together- a combination of us not being very practical and instructions that were not very clear. In desperation we ‘phoned the Norwich store and spoke to Patricia and Archie....
13 April 2025
Staff at the Plymouth Futon Shop couldn't have been more helpful in helping me to choose the Futon that was right for me. Delivery was also straightforward - I was able to change the date by simply sending a text and my Futon arrived next day! I have to say, I would have liked the assembly instructions...
8 April 2025
Ordered online for pick up at Leeds store. Very easy to park in front of the shop for 20 mins pick up. Helpful staff carried purchase to car. Easy assembly of unit. Delighted with unit.Thank you
8 April 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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