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Futon Company
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What our customers are saying
Attended the Kingston Shop. Staff attentive but not overbearing and very helpful. Particularly Jonathan who went the extra mile ( almost literally) with helping getting the item to our car when we collected.
4 December 2025
We have very sepcific requirement for our bed, we want a lower bed, no head or end board, with storage room underneath, also we don't like soft mattress. And Futon Company has provided the perfect solution for us, the bed is in such a good quality, very solid, and it's super easy to put together, everything...
28 November 2025
I bought the Cosy - 3 - Seater Sofa Bed Rubberwood (Soft Top) in the sale. It is principally to be used as a bed in my spare bedroom for when my adult kids visit. It is probably the most comfortable sofa-bed I have ever used. Super comfy as a sofa, equally so as a bed. And exceptional value in the sale!...
24 November 2025
Pleasantly surprised at the quality of products purchased as they are for overnight guests so they have somewhere more comfortable to sleep than a blowup bed. The lofa sofa is so comfy and the bed in a bag is perfect for unexpected guests. Very happy that I made the decisio to shop at the futon company.
22 November 2025
Great service. The staff in Preston Street in Brighton were great ane a real help. Kept me informed of my order and very helpful on the day of pick up from the shop. The product was easy to build and i was really impressed with the quality of materials used and workmanship. Highly recommend.
18 November 2025
They were very fast, Diane the sales assistant in the Swiss Cottage shop was very patient and professional, I will buy from them again. Thanks for everything.
12 November 2025
Lovely staff at Guildford. Rosie was very knowledgeable and pleasant to talk to. The sofa arrived a little later than advised. Also a little more difficult to assemble than advised.
We got there in the end and would suggest a better drawing.
7 November 2025
Originally, the futon was going to arrive later than the promised delivery window, but Customer Support fixed this and it arrived in time. The Futon is lovely - good quality and thick cosy mattress. I had to sew handles on the sides of the mattress which is almost impossible to lift and manipulate without...
4 November 2025
I shopped in store and was advised extremely well by a very gracious member of the team.
My first night on my new futon mattress left me with a bit of a face ache in the morning because I had been smiling in my sleep. It's preposterously comfortable.
31 October 2025
Good quality product, easy to order, but took its time being delivered, considering I am 5 minutes away from the warehouse. It would be perfect if you could pick direct from the warehouse rather than a store.
29 October 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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