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Futon Company
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Small household item ordered from Exeter store for London branch due to no in stock in their store at the time. Ordered efficiently with great customer focus and a picked up in London no problem. Battersea store was really helpful when I had difficulties with my phone. Again great customer service....
16 May 2026
Fantastic Coffee table,lovely solid Oak wood
Well made,and quick and easy to assemble
Matches my small dining table and 2 chairs from Futon Company brilliantly
Very happy ????
14 May 2026
Love the styling and quality of products.Appeals to all age groups (I am 73).
The customer assistant in the Guildford store was very helpful. A pleasure to shop with you
13 May 2026
I had a wonderful experience purchasing my futon chair/bed from Futon Company. Yoko was incredibly helpful throughout the entire process. The moment I saw the chair, I instantly knew I wanted to purchase it, and Yoko took the time to explain the materials and craftsmanship in detail which made me feel...
13 May 2026
Bought a ladder dressing table, which is great quality and is really well designed for a small space. There was a slight defect with the mirror and customer services (Rosie) couldn’t have been more helpful. Sent a replacement out really swiftly and so all resolved very quickly.
29 April 2026
Ordered 2 matching lamps from Brighton store as only 1 in store - was advised delivery turnaround time and I was kept informed of progress. Lamps turned up on time and look fabulous, really good quality
28 April 2026
Excellent service in the Tunbridge Wells shop. Nicola very approachable and helpful. One of our delivered packages was damaged and needed returning. Dealt with immediately and efficiently.
23 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026
The website is easy to use . More importantly the quality of the product is excellent. The packaging is very good with no damage to the sofa bed at all . The only downside, was the delivery company used , who delivered the sofa bed at 6.15 am on Easter Sunday ! The men were helpful and pleasant, but...
12 April 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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