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Futon Company
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Excellent
Most Popular
What our customers are saying
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Fabulous.
Daughter moving to an unfurnished flat, have had so much help and guidance from the main Plymouth team and also the Brighton store have been so helpful and so lovely.
Bought several small soft furnishings + the double moonrise bed and the whisper pine futon sofa.
Picking up on Friday and...
5 October 2025
Excellent products. So pleased with all the products I ordered. The futon ged is fabulous and mattresses, tatami mats, covers, cushions are amazing quality. Very professional service. A+++
3 October 2025
Great products. Helpful staff with no pressure.
Competitive pricing.
Delivery a bit lengthy but was kept well informed and goods arrived safely
Very happy.
26 September 2025
The item I bought came as flat pack which was not what I expected so when I contacted the shop the manager was most helpful and offered to come to my house and put it together for me. He arrived the next evening and kindly sorted everything out very quickly. Would recommend the futon shop to everyone.
19 September 2025
We have bought 6 pieces recently from The Futon Company. I have had excellent service from all the staff I have dealt with.
The quality of the wooden furniture we have bought is excellent, & so hard to find these days.
Certainly will visit again.
Only wish you did a dining room range!
15 September 2025
The shop was busy, which is always a good sign, the staff were helpful and sorted out our requirements. The delivery price was ridiculously low and the item was delivered in good time and good order.
8 September 2025
My order arrived well packed and timely. But more importantly, your customer service team were very helpful and efficient when I had to return 2items. They arranged the collection and responded to my queries very promptly.
Thank you
23 August 2025
Ordering and delivery of the bed base from the Futon Company was straightforward and efficient. The bedbase itself is exactly what I was looking for- simple design and good quality.
I would happily recommend this company and will use them again.
13 August 2025
Riikka was very helpful.and informative in the East Sheen store and instilled confidence in the Trundle bed and futon sets we bought. Follow up process was smooth and quick, and the two man delivery team were also exceptionally efficient.
Excellent all round service.
13 August 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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