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Futon Company
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Excellent
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What our customers are saying
Roman at the Solihull branch is absolutely patient, respectful, and provides excellent customer care. His communication is brilliant, and he truly makes the shopping experience delightful. Thank you, Roman, for your outstanding service!
27 October 2025
The Futon Company has furniture and furnishings that are cleverly designed, fresh and of great quality.
As usual I am delighted with my purchase. Delivery and customer care are excellent too.
11 October 2025
Something went a bit wrong with my order but reached out to customer services. Michelle from the Plymouth store couldn’t have been more helpful. She took ownership of the issue, was super responsive and made sensible suggestions, considering my availability throughout. Thank you so much!
8 October 2025
Fantastic staff in the Leeds shop especially Chelz. She was cheerful, helpful, knowledgeable and professional. A real asset to the company. We are looking forward to receiving our furniture!
7 October 2025
Staff at point of sale are extremely knowledgeable and helpful.
The quality of the futon is superb.
I love that it is all cotton, a natural fibre.
Very comfortable to sit on.
Delivery was excellent. Was delivered when I wanted it, which was amazing as the futon was ready the week I was away on holiday...
6 October 2025
Good on line buying site. Products ordered exactly as described. Instruction sheets not complicated. Put together the three items ordered easily. Delighted.
5 October 2025
Bought the Oak Switch Sofa Bed from the Tunbridge Wells store recently. Great experience and Maria from the store was incredibly helpful. Got to us out of a tight spot (we needed the bed urgently) and helped us choose a really nice piece of furniture. Bed is very comfortable, guest is happy and the buying...
2 October 2025
Bought two sets of shutters screens from the Ecclesall Road branch, in Sheffield, one of which needed ordering as only one was in stock. Efficient service and outstanding communication, informing us of when they’d receive the order and when we could collect it. They look amazing and I’m so happy...
22 September 2025
Needing furniture to fit a small space, I recently bought several items from Futon, and my experience in each case was flawless. The website was easy to navigate, the dimensions of the items I needed were clearly stated as was the time and skill required to build them. The goods arrived quickly, in...
17 September 2025
The company's furniture and items are designed perfectly well and also Futon is a unique store for the beautiful fabric , and I love the colour they use ..
The wooden furniture are strong and nice too but bit difficult to assmble at home ..
I love the design at swiss cottage store and from time to...
11 September 2025
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© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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