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Futon Company
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Excellent
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What our customers are saying
We ordered a Futon Vienna sofa bed from the Futon Shop in Chester in early May. Unfortunately it was delivered without instructions 20th May (and the Chester shop had closed down in the meantime). The staff at Futon Tunbridge (Maria and Nicola) were today 25th May invaluable with their telephone advice...
20 May 2026
Friendly efficient and professional attention to our problem. Rikka at the Futon Tottenham Court Road shop explained our options, showed us an alternative bed frame and immediately arranged for our oak sofa bed frame to be collected and replaced with a Loop bed frame. Ian then emailed us to confirm what...
8 May 2026
From the very start I was impressed with the friendly and informative sale. I requested a home delivery, no problems what so ever, contact made and delivery spot on. Items were packed really well, and arrived in perfect condition. Items ordered were of a high standard of materials and craftsmanship....
6 May 2026
Ordered 2 matching lamps from Brighton store as only 1 in store - was advised delivery turnaround time and I was kept informed of progress. Lamps turned up on time and look fabulous, really good quality
28 April 2026
The service and delivery was quick and on time. Also the customer service team’s advice was professional and helpful. We are very happy with our purchase.
23 April 2026
Really helpful and understanding of why I returned a damaged item. The refund had been received. The staff were polite, diplomatic and friendly. Definitely will return.
21 April 2026
I visited the store in Plymouth to browse your furniture. The staff were helpful when I asked a question and gave me space to look around on my own. I ordered a piece of furniture and collected it from the store later. I am very pleased with the design and quality of the product.
21 April 2026
Product is very good quality, solid wood and very easy to assemble with quality fittings. Very good value for money Delivery was on time with no problems.
17 April 2026
The samples arrived right on time, and the assistance I received over the phone was very helpful. After a smooth online ordering process, the delivery arrived exactly as scheduled.
The double futon is perfect! Thank you to The Futon Company for the excellent craftsmanship and for making the whole...
12 April 2026
Great products and service.
Easy to assemble. Packaging recyclable.
After a few months of using still looking as good as new. Great way to fit out a wardrobe.
25 February 2026
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© 2004-2026 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 2nd Floor, Doric House, 128-132 Station Road, Chingford E4 6AB
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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