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Futon Company
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Excellent
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What our customers are saying
Online ordering was easy and the products are great quality and stylish. All the items were perfect for what I needed.
I chose to collect rather than deliver as I thought the delivery prices were incredibly high for the items that I was ordering.
Gary in the Cambridge store was great. Extremely helpful....
8 August 2025
I bought a sofa bed and suratto chest of drawers. I had issues with the build of the drawers and raised this with the Norwich shop. They arranged for someone to come and resolve the problems I was having. Excellent customer service.
3 August 2025
I recently purchased a narrow ladder shelf from Futon Company and I couldn't be happier. The ordering process online was straightforward, and the collection was quick and easy. The product itself is fantastic quality, the instructions were clear, and it was easy to assemble. I'll definitely be a returning...
30 July 2025
Lovely folding mattress , excellent design features such as the Velcro tabs and such nice material! Well made and sturdy design. I haven’t tested it yet but it looks and feels comfortable. Could double up as extra seating like a pouffe!
24 July 2025
Good quality stuff had a bit of a problem with part of the delivery. Not helped by us being a way when they tried to deliver the missing bit. But we got there.
22 July 2025
I bought a small oak table which is perfect for our small house. However, we are both elderly persons and I was worried about assembling and lifting it. I told the lady in the Oxford shop and she was amazing. She said she would help. Well, you cannot get any better service than that. I am so grateful...
19 July 2025
I was interested in the options for an occasional bed in the smallest of two bedrooms in my house. Jodie in the Norwich store was particularly helpful with her knowledge and interest. I ordered online and I know I will be back for more ideas given the fact I live in a modern compact house.
15 July 2025
Communication from the company was excellent - acknowledgement of order and its dispatch. My order arrived in a timely manner and the stool was well packed so undamaged. The stool was exactly as described and only took a couple of minutes to attach back section. The storage area has already been...
10 July 2025
The finest quality oak toilet roll holder and stand I’ve ever seen. Superior construction and finish.
Excellent communication and delivery as promised.
9 July 2025
Excellent delivery service. Called a few days ahead to schedule a convenient time. Delivery drivers were friendly and professional.
Item (futon chair) is good quality and solid. Should last a lifetime.
26 June 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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