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Futon Company
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What our customers are saying
Excellent customer service from Rosie at Guildford store, nothing was too much trouble, lovely shop shop and excellent products at affordable prices.
26 June 2025
The sales staff were very helpful and efficient. The furniture arrived on schedule. The delivery men carried it to our appointed room without complaint, even though we had a very difficult staircase to negotiate. All in all everything went very well.
26 June 2025
The item arrived from the warehouse, with a broken part. I phoned my local store and as,they had an unopened one in stock, we exchanged the part. This saved the hassle of posting the whole piece of furniture back and meant I didn’t have to wait for a replacement.
21 June 2025
So impressed with the customer service at the Leeds branch when I visited my son at Uni recently that I called the store to place my online order when I returned home. A young guy there was very helpful with measurements and product details. Thank you Leeds!
11 June 2025
Nicely made laundry bag, i did not want the alternatives which all seem to be plastic coated, so would hold moisture and cause mould.
The delivery was fast and efficient.
4 June 2025
The lady in the shop was very helpful. I paid for the furniture and within a few days it was delivered.
When I go back to Cambridge I will definitely go there again .
Thank you so much.
24 May 2025
Love the Ringwood store, easy parking to collect a ‘bed in a bag’ for my grandson. Sarah and Alex are extremely helpful, knowledgeable and friendly. Everything is reasonably priced and the quality is excellent. Loads of clever storage ideas, side tables, futons etc. We’ve had our 3 seater oak...
23 May 2025
Table arrived, delivery great. Only noticed scratch on table top post-assembly. Company really helpful - arranged replacement table top straight away. Really responsive and great customer service. Product looks spot on! Very happy.
20 May 2025
Very good customer service at Ecclesall road branch. Knowledgeable about product (sofa bed). Efficient order & collection of our order. Highly recommend!
20 May 2025
The futon has been delivered fast, men were very willing to put it into the small room in 2nd floor.
It is very nice, comfortable and wonderful addition to our home.
Thank you.
12 May 2025
Customer Support
© 2004-2025 Futon Company.
Futon Ltd t/a Futon Company. Registered in England 01848362 Unit A2 Circular Point, Hickman Avenue, London E4 9JG
Futon Limited trading as Futon Company is not a lender. Credit is subject to status and affordability, and is provided by Mitsubishi HC Capital UK PLC.
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